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Cornerstone Services, Inc

Lead Product Manager - Order Management Systems

Job ID 0818192
The Lead Product Manager reports to the Director of Order Management Systems and oversees order management, product management, and purchasing systems for the Core Applications team.  
This individual will focus on defining the vision and strategy for the products area/program based on customer and stakeholder needs, company goals and strategy, and market trends. 

They communicate direction and progress to internal teams and external stakeholders, incl. senior management through a product roadmap that shows the high-level initiatives and the planned steps to get there. 
The Lead Product Manager owns the vision and roadmaps, program backlog and ROI. The Lead Product Manager manages a team of Product Owners and Quality Analysts and is responsible for 
building the strength of their team through ongoing skills assessment and development.

Product Vision and Strategy
Portfolio and program roadmap – Responsible for maintaining a feature and capabilities roadmap based on product vision/strategy.
Vision and strategy – Defines the vision and strategy for the product line/program based on user and stakeholder needs, an understanding of company goals and strategy, and by looking at the current state of success of their products. 
Innovation – Evaluate ideas, new technologies and customer feedback to constantly innovate and improve the product. 

Stakeholder Management
Stakeholder engagement – Work with internal stakeholders to create buy-in, educate, socialize roadmaps, respond to business needs and prioritize new features 
and capabilities. Build and maintain a global network of stakeholders and subject matter experts and ensure open and frequent communication

Program Management
Manage and prioritize flow of work – Manage the flow of work though the program and into the program backlog. Provide prioritized high level list of 
features (backlog) to the Product Owner

Engage and Develop Team 
Communicate with Product Owner and Quality Analysts – Ensure tight integration of strategic and tactical decisions by maintaining regular communication. 
Ensure quality assurance standards are met to effectively deliver the best version of the product.   Ensure Quality Analysts have the tools and processes in place to effectively test functionality.    
Build an effective Product Team – Closely monitor the Product Owner and Quality Analysts success and provide regular feedback and effective training and development measures to help their team to grow, developing a best-in-class product team.

Keys to Success
At Cornerstone, if you are Agile, Innovative, Pioneering, Dynamic, Boundaryless, Passionate, Customer-Centric, Collaborative, and Results-Focused, you will love it here!

Must Haves

o 7+ years of relevant experience in a fast-paced, performance driven retail business
o Bachelor’s degree in a related area and/or relevant experience
o Experience in order management and/or product information management systems
o Sound knowledge of the principles of product management 
o Ability to act independently requiring minimal oversight, being highly productive, driving and promoting meaningful innovation in an agile environment
o Strong analytical & strategic planning skills; ability to set clear objectives and priorities to drive execution
o Ability to negotiate and prioritize requests from multiple stakeholders to maximize the impact and value for engineering efforts
o Ability to handle changing priorities and to use good judgment when working in a fast-paced, dynamic environment
o Strong collaboration and interpersonal skills, ability to build and maintain relationships on an enterprise scale, to influence without direct authority
o Ability to make decisions quickly and independently; use of data driven processes for decision making
o Experience in building and leading teams
o Ability to understand high level technical designs and communicate approaches to business partners

(Candidates will be considered in totality of their skills and experience versus strict interpretation of “must haves.”)

Nice to Haves

o Scrum Product Owner certification (SCPO) 
o 3+ years of a development background in application development and/or technical project management
o Ability to use collaboration tools such as Jira, Confluence, etc.

About Cornerstone

Cornerstone is comprised of five interactive, aspirational home and apparel lifestyle brands: Ballard Designs, Frontgate, Grandin Road, Garnet Hill and Improvements. Cornerstone operates separate ecommerce sites for all the brands, distributes more than 265 million catalogs annually, and has 16 retail and outlet stores. 

The Cornerstone brands are part of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, “Qurate Retail Group”), as well as other minority investments.  Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit 

Follow Cornerstone Careers on Facebook: To learn more, visit
About Qurate Retail, Inc.

Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB) is comprised of eight leading retail brands – QVC, HSN, zulily, Ballard Designs, Frontgate, Garnet Hill, Grandin Road and Improvements (collectively, “Qurate Retail Group”) – all dedicated to providing a ‘third way to shop,’ beyond transactional ecommerce or traditional brick-and-mortar stores. Globally, Qurate Retail Group is #1 in video commerce, reaching approximately 370 million homes worldwide via 16 television networks and multiple ecommerce sites, social pages, mobile apps, print catalogs, and in-store destinations, and is #3 in ecommerce in North America and #3 in mobile commerce in the US. Qurate Retail, Inc. also holds minority interests in ILG and FTD as well as various green energy investments.



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