Technical Product Manager - DigitalJob ID 0818053
The Technical Product Manager will be responsible leading or supporting all technology related digital projects across the five ecommerce brands. They will work between the brand teams, vendor and the Cornerstone Development team to author detailed business requirements, conduct technical reviews, and work with the QA team to properly test the functionality. The responsibilities will also include executing the third party tooling work, tagging, A/B Testing, campaign management and defect management with external vendors. They will be the point person for managing and troubleshooting issues with third party vendors on a daily basis.
This individual should be a highly motivated and passionate person who will excel in a fast-paced Digital Commerce team. Technical Product Managers also meet with prospect and current vendors to make sure the product meets their needs and learn their process and tools that will be under Cornerstone control. They will help optimize the development process and help execute on tooling tasks. Responsibilities will also include gathering user input to prioritize requirements, review and execute correct implementation, and help with training tasks for the brand teams.
A Day in the Life
•Gather detailed business requirements from five ecommerce business units
•Develop the execution strategy and project plan
•Write detailed functional specs and user stories
•Develop interaction diagrams as needed
•During development, negotiate scope and proactively address problems
•Partner with developers on major projects
•Work with third party vendors and brand teams to manage, prioritize and execute defect remediation
•Responsible for setting up, tracking and reporting on requested A/B tests with third party vendor
•Implement requested tags using third party tag management tool
•Partner with Digital Product Managers to understand any tagging needs or A/B tests needed for new projects or features
•Partner with Digital Platform Engineering team and Release Manager on tasks needing to be coordinated with releases
•Partner with Development team to understand functionality and implementation for future troubleshooting – especially on third party integration projects
•Follow and execute on all concrete deadlines for all technical project milestones and deliverables
•Work with five eCommerce units to execute or assist on any tasks involving a third party in project requirements
•Perform ongoing analysis and reporting of active A/B tests as needed. Make recommendations for enhancements based on these analyses
•Partner with Digital Analytics Manager for any reporting needs including A/B test results
•Contribute to the RFP process of new vendors
•Lead cross-brand focus groups for specific site areas or vendor related functions
•Contribute to new process development for better workflows
Keys to Success
At Cornerstone, if you are Agile, Innovative, Pioneering, Dynamic, Boundaryless, Passionate, Customer-Centric, Collaborative, and Results-Focused, you will love it here!
• Minimum 5+ years of Product Management/Business Analyst experience in the Internet or a related technology field
• Minimum 5 years of managing projects of a technical nature
• Bachelor's Degree in related field
• Strong understanding of software development cycle
• Strong analytical, organizational and communication skills
• Creative thinker who is adaptable and a pragmatic problem solver
• Exposure to Online Marketing Concepts
• Experience with Web Analytics packages
• Experience with Excel, Word, and PowerPoint
• Understanding of A/B tests; how to set up, measure and report
• Working experience in an Agile and Waterfall environment
• Dedicated team player who is both self-directed and willing to multi-task on various projects
Candidates will be considered in totality of their skills and experience versus strict interpretation of “must haves.”
Nice to Haves
• Google Analytics 360 experience
• Tag Management experience with Google Tag Manager
• Mobile and Tablet technical experience
• Experience in Retail
• Personalization or 1:1 Marketing experience
Cornerstone is comprised of five interactive, aspirational home and apparel lifestyle brands: Ballard Designs, Frontgate, Grandin Road, Garnet Hill and Improvements. Cornerstone operates separate ecommerce sites for all the brands, distributes more than 265 million catalogs annually, and has 16 retail and outlet stores.
The Cornerstone brands are part of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, “Qurate Retail Group”), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com.
About Qurate Retail, Inc.
Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB) is comprised of eight leading retail brands – QVC, HSN, zulily, Ballard Designs, Frontgate, Garnet Hill, Grandin Road and Improvements (collectively, “Qurate Retail Group”) – all dedicated to providing a ‘third way to shop,’ beyond transactional ecommerce or traditional brick-and-mortar stores. Globally, Qurate Retail Group is #1 in video commerce, reaching approximately 370 million homes worldwide via 16 television networks and multiple ecommerce sites, social pages, mobile apps, print catalogs, and in-store destinations, and is #3 in ecommerce in North America and #3 in mobile commerce in the US. Qurate Retail, Inc. also holds minority interests in ILG and FTD as well as various green energy investments.